Terms of sale

1. Acceptance of Terms

The customer acknowledges having read, at the time of placing the order, the special conditions of sale stated on this screen and expressly accepts them without reservation. These general conditions of sale govern the contractual relationship between the company and its customer Phytomisan, with both parties being fully in agreement with them.

2. Products

The majority of the products offered by the company Phytomisan clients are available in our warehouse.

3. Control

The automatic registration systems are considered as proof of the nature, content and date of the order. The company Phytomisan reserves the right to cancel any order from a customer. In regards to the information given by the purchaser when placing an order, if an error should occur within the delivery address, the seller cannot be held responsible for failing to deliver the product.

4. Delivery

After receiving the order, Phytomisan agrees to send the order by Royal Mail on the same day if the order payment is made by PayPal. (Payment by cheque is shipped within 3 to 5 days). Deliveries to EEC countries are conducted by mail.

5. Retraction

Customers have 15 days (from the date of receipt of the items) to return the unopened item in its original packaging to the company Phytomisan, 25 boundary road, UPTON PARK LONDON E13 9PS, UK. The company is obliged to reimburse the amount paid by the customer at no charge, except for the actual shipping costs £5.00 to United Kingdom, £ 8.00 to Europe, £10.00 to the rest of the world). The refund is made within a maximum period of 7 to 15 days.

6. Price

All prices are quoted in Euros and Pfund Sterling. The price shown on the product price sheets does not include shipping. The price indicated in the order confirmation is the final price and net price. (VAT not applicable art. 293 B of the CGI in France). Shipping is £ 4.00 for each parcel and is available free on orders of over £ 80.00. The purchase order and invoice are available directly upon ordering and may be printed. We do not send the invoice with the delivery.

7. Payment

The price charged to the customer is the price indicated on the order price confirmation sent by Phytomisan. The product price is payable on the day of the order. Payment is made through PayPal, by credit card, Visa or MasterCard, or by cheque, wire transfer or money order. Cheques are to be made payable to Phytomisan. In case of refusal, the order will be automatically cancelled and the customer will be notified by email. Orders by cheque will be shipped within 3-5 days of the cheque being cashed.

8. Disputes

All products have liability insurance. In case of dispute, the Tribunal de Commerce de Mulhouse (France) has exclusive jurisdiction, regardless of the place of delivery and method of payment accepted. 

9. Warranty

Phytomisan guarantees you the highest quality of products available.